Bold self expression

I have been on an interesting journey the last few months, to really ponder the foundation and core of my business. Such a search would ultimately end up with me examining my own personal beliefs and goals. When I think about what it means to “Jump Outta Bed” every morning – it means living a […]

Drastic improvements comes with this…

This a simple “trick” that I have read about and applied numerous times in my life with great success. Are you curious how you can improve in any area? How to really get results that are meaningful to you? How do you improve on some of those “soft skills” like listening, better communication, gratitude? Listen […]

How to pre-empt a drive-by

I hope you had a chance to view last week’s video. If not you can view it here.  I talked about drive by communication – the style where you fly by someone’s desk/office/cubicle, spray your bullets of information and are off again. We think we are effective, we think we are saving time. We think […]

Not another drive by…

I’m not sure of this for certain…but I believe I’m coining the phrase “drive by communication.” What is drive by communication? Well….it comes from the concept of a drive by shooting, where someone literally drives by in a vehicle while blasting shots. (Don’t worry this isn’t going to get ugly!) I’ve taped a video to […]

Who do you surround yourself with?

I was recently interviewed about my start-up time in business and how I got into what I am doing now. It made me reflect on a very vulnerable time for me. You can hear my thoughts in the video below and what was a difference maker for me.

Do you know your values?

I was reading the Leadership Challenge by Kouzes and Posner and learned something fascinating about the importance of knowing your own values (and the effect they have on the commitment to your organization). Listen here:

Are you like a robot?

I had an interesting call recently with the Canada Revenue Agency. It’s not what you think. I pay my taxes on time. Have a listen to see how I shocked the agent out of his robotic-like actions.

Be cool like a gator!

As a leader, sometimes it is frowned upon to just “hang out.” Join me on my recent trip to Florida and my encounter with a gator, where I learned a great lesson about “hanging out.”

You are as smart as what you read…

I love talking about my fall trip to Zappos in 2012. In fact, we are back on that topic today. Have a look at one of the ways Zappos encourages learning and developing and creates a culture of innovation and growth! View here: Zappos Library

Please tell me that you are talking about this.

This past week I had a client share with me their brand promise – the experience they advertise which their customers can expect. In turn, they expect their staff to deliver on this promise. Some of the ones you may have heard are: Done right the first time Work completely within quoted time and budget […]